Complaints and feedback

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To make understanding the complaints process as simple as we can, we have put together an easy read document.

Your review must be about a specific experience and not a general view of the NHS or the service as a whole.

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.