Noticeboard

Please be aware that due to essential maintenance the car park at Snainton Surgery will be closed all day on Friday 3rd December. We apologise for any inconvenience and thank you for your patience and co-operation.


Please be aware that we are continuing to hold Covid & Flu vaccination clinics on Fridays through the remainder of November and into December, therefore the car park at Ayton Surgery will be extremely busy. 
If you are able to collect your medication on an alternative week day this may reduce your waiting time at the Dispensary hatch.
Thank you for your continued co-operation and support.

If you are over 65 and have not yet booked your Flu Vaccination please contact the Surgery on 01723 863100 or 01723 859302.

The North Riding Community Health Network are excited to offer an opportunity for a Clinical Pharmacist to join our expanding Primary Care Network team. Please apply through the following link:- https://beta.jobs.nhs.uk/candidate/jobadvert/A0197-21-4868

Please note that if you do not wish to receive text messages from us please let us know as soon as possible. We hope to invite eligible patients for their Flu and Covid vaccinations by text messages going forward. 
Thank you 

Our Primary Care Network is excited to offer a new opportunity for an enthusiastic, forward thinking First Contact Physiotherapist to join our practice teams and to develop the role within our practice network. For more details and to apply please follow the link:- https://beta.jobs.nhs.uk/candidate/jobadvert/A3656-21-5740

We have an exciting opportunity for a Physician Associate to join our Primary Care Network.
You will be responsible for the provision of a clinical service, working as part of the practice multidisciplinary team, delivering care within your scope of practice to our patient population.


The data held in GP medical records of patients is used every day to support health and care planning and research in England, helping to find better treatments and improve patient outcomes for everyone. The new data collection, known as the General Practice Data for Planning and Research, reduces burden on GP practices, allowing doctors and other staff to focus on patient care. NHS Digital has engaged with the British Medical Association, Royal College of GP's and the National Data Guardian to ensure relevant safeguards are in place for patients and GP practices.

From 1st September 2021 pseudonymised (non-identifiable patient data) data from GP medical records will be shared with NHS Digital. NHS Digital will not collect patients' names and addresses. Any other data that could directly identify patients (such as NHS Number, Date of Birth, full postcode) is replaced with unique codes via de-identification software before the data is shared with NHS Digital.

If you do not want your identifiable patient data to be shared with NHS Digital you can opt-out by registering a National Data Opt-out via the below link:-

https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/

If you have any further queries please visit the following link for more information:-

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/advice-for-the-public

Practice Policies

Confidentiality & Medical Records

Locked blue folderThe practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

For more information click: Freedom of Information Document

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

Medicines Management

Your GP Practice supports a medicines management review service of medications prescribed to its patients. This service involves a review of prescribed medications to ensure patients receive the most appropriate, up to date and cost-effective treatments. This service is provided by qualified and registered healthcare professionals from within the GP practice, our NHS Primary Care Network, NHS North Yorkshire Clinical Commissioning Group or by external partners approved by the GP practice. Patient identifiable information does not leave the practice system but is accessed to ensure only appropriate clinical recommendations or decisions are made for each patient. Each patient can opt out of (or back into) the practice using their data for anything other than specified purposes or where there is a lawful requirement to do so.

 

   



 
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